Most of us have someone we call on for computer repairs. Sometimes of us haul the computer system into a store or repair shop. Others call a service to send the technician to us "as soon as they can get there." For hardware problems, those are the only ways to handle the problem.
But for software problems there is a much better and faster way to get help. You can install a program on your computer that lets the technician work on your computer remotely, which can save crucial time. So you
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