Friday, March 15, 2013
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
<p><a href="http://www.amazon.com/The-Customer-Rules-Delivering-Sensational/dp/0770435602%3FSubscriptionId%3D0SYB2FA9V4XDGE2K9CR2%26tag%3Dmarketingsnark-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0770435602" rel="nofollow" target="_blank"><img style="float:left;margin: 0 20px 10px 0" src="http://www.marketingsnark.com/wp-content/uploads/2013/03/04099e9aac_51Nyn00JcnL.jpg"
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